Refund and Cancellation

Last updated 7 September 2026

Booking

After you send an enquiry, the team of Deepti R will call you back to discuss what you need, confirm the applicable fee, and agree a date. A booking exists only once that conversation has happened and the date is confirmed.

Rescheduling

Life happens. If you need to move an appointment, tell us as early as you can on +91 99935 78279 and we will find another date. We would ask for at least 24 hours' notice where possible, so the slot can be offered to someone else.

Cancelling

You may cancel a confirmed consultation by calling or messaging +91 99935 78279. Where a fee has been paid in advance and the consultation has not yet taken place, the refund position is as agreed with you at the time of booking. Where we have already travelled to a site, or already carried out the chart and site analysis, costs actually incurred may be deducted.

If we cancel

If we cancel or cannot deliver a consultation you have paid for, you may choose a full refund or an alternative date.

What a refund does not cover

Consultation fees pay for the analysis, the time and the written corrections. They are not contingent on any outcome, because no outcome is promised. Dissatisfaction with the guidance itself, or with results after implementing it, is not by itself a ground for refund. If you feel the service was not delivered as agreed, please raise it with us and we will look at it fairly.

How to raise a concern

Call or message +91 99935 78279, or use WhatsApp. Tell us the date of the consultation and what went wrong. We aim to respond within a few working days.

Method and timing of refunds

Any refund due is returned by the same method you used to pay, ordinarily within 7 to 10 working days of it being agreed.